SERVICE

Hello and welcome to Jands Customer Service.

When professional audio equipment fails you only want to entrust it to experts for service. At Jands we take pride in offering the best quality products and back up and support to match. On this page we provide a selection of options for the type of support and information you need to get you to the right people, pages and information.

RA - Return Authorisation Form

If you have a faulty Jands product and wish to return it to us for repair, please print out this form. Then call us for an RA number, write the RA number on the form and complete the other questions, then send the form and the product to us. Download file »

Service Guidelines

If you are unsure of our Service Policy please read through our Service Guidelines. Download file »